The Supreme Committee for Delivery & Legacy (SC) has partnered with the experts responsible for modernising the medical records system of the UK’s National Health Service (NHS) to enhance healthcare for workers building stadiums for the 2022 FIFA World Cup Qatar.
Following a period of consultation with a variety of industry experts, the SC identified The Phoenix Partnership (TPP) to deliver a pilot project on Qatar Foundation Stadium.
Since their inception 20 years ago, TPP has created more than 47mn health records for the NHS – all of which are held on a single database. Their flagship SystmOne platform serves more than 200,000 clinical and administrative users and 6,000 healthcare services throughout the UK, offering centralised access to the medical history of patients.
That same system is now being piloted on two clinics servicing the Qatar Foundation Stadium project. Despite only launching in February, SystmOne has already enabled medical staff on site and at the accommodation to register more than 3,600 workers, while conducting nearly 3,000 consultations as they begin building a complete patient database.
“We have worked extremely hard to look after the health of our workers, but keeping track of that data has been challenging,” said Mahmoud Qutub, executive director of the SC’s Workers’ Welfare Department.
“We carried out health checks on all our workers in 2017 and worked hand-in-hand with Weill Cornell Medicine-Qatar to deliver a Nutrition Programme. The foundations have been put in place to ensure we understand the health issues of our workers. Now we have the opportunity to hold all this information in one place.”
The innovative SystmOne platform allows for patient data to be instantaneously shared securely – ensuring efficiency while improving patient experience and improving the safety and quality of healthcare.
With the SC committed to ensuring the health and safety of workers, the immediate benefits include more expedient delivery of care, a bespoke app and online portal for worker mobile access, integrated medicine and healthcare management, appointment reminders by SMS and transferable health records to the workers’ home countries.
Ashley Brook, Director of TPP, said: “Our system supports the SC to enhance the well-being of workers by ensuring regular health checks are carried out while offering instant access to key health reports and dashboards. These functions support the audit and compliance function of the SC’s Workers’ Welfare Department while monitoring the health of workers with risk factors, which we quickly understood to be a priority of the organisation.”
This latest initiative comes after a series of initiatives designed to improve health and safety were rolled out across SC projects to benefit the workers building infrastructure for the 2022 FIFA World Cup.
In 2017, the SC’s WWD partnered with Weill Cornell Medicine-Qatar to deliver a ground-breaking nutrition programme, which delivered baseline health checks for more than 1,000 workers, and launched a training and awareness campaign for workers and contractors. The WWD also carried out a full review of emergency medical response capabilities across the programme and designed multiple health and safety trainings to be delivered in partnership with Qatar International Safety Centre.
While there has been an immediate impact in the early days of the pilot, Qutub already sees the possibilities of a partnership with TPP helping to deliver the promise that the 2022 FIFA World Cup Qatar will leave a true social legacy.
He added: “One of the benefits of this programme is that it is completely scalable to support all our workers. Delivering this programme and offering all World Cup workers a centralised health record they will have access to for the rest of their lives would significantly improve their health management, and leave a great legacy long after the tournament.”