Commercial Bank Doha Metro branches to cater to 'customers on the go', says Group CEO
Commercial Bank will provide services that are “transactional in nature” at the Doha Metro branches, according to Group CEO Joseph Abraham.
“Qatar Rail Metro system has gained traction. The feedback we got from the Doha Metro is good…I would say very positive. We believe Metro will transform the way people travel. So, we are putting branches that cater to customers ‘on the go’,” Abraham told Gulf Times.
“We call it ‘CB Smart’ banking. People are in a hurry, we know that. So, our services at Doha Metro will be transactional in nature like cheque printing facility and ATMs,” Abraham said.
He said transactional services in the Metro system are replicated in Singapore and Hong Kong among other places where metros are very well established.
On Commercial Bank’s iconic new Le Boulevard at Al Sadd, Abraham said, “We are showing our esteemed customers how much value we put them. Commercial Bank is a premium organisation …we provide state-of-the-art banking”.
Le Boulevard is an iconic building located at the heart of Al Sadd, as its high-end classic architecture and prestigious, stunning interiors blend together to create a modern and luxurious ambience.
In addition to the array of services, which will be provided at the branch, customers can benefit from convenient personal and corporate banking services, and digital account opening services, allowing them to enjoy a great service regardless of how and where they choose to bank.
Asked whether Commercial Bank planned more branches this year, the Group CEO said, “We will continue to reshape our branches in line with the geography of the place and population location footprints. As we readjust our branch network- while the numbers may not increase, we might relocate to better serve the clientele. We will cater to the changing needs of our customers.”
Abraham said Commercial Bank would continue to launch new wealth management and asset management products.
“And of course, we will also continue to refine our offerings to include opening of new design branches.”
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